Let’s Be Honest...
You’re great at what you do.
You’ve sold the offer, signed the clients, and built a brand with heart.
But once they say yes…
You’re figuring it out as you go.
You’re reinventing the wheel with every new client.
And you’re constantly second-guessing:
“Am I delivering a great experience — or just getting by?”
The truth is: good work alone isn’t enough anymore.
What keeps clients coming back — and raving to others — is how you make them feel.
Here’s What’s Happening Behind the Scenes:
- You’re onboarding clients in DMs or clunky emails
- You’re checking in only when you remember
- You’re over-delivering just to feel “worth it”
- You don’t have a clear process to wow your clients, collect feedback, or earn their loyalty
- And maybe worst of all… you’re too busy delivering to even think about improving the experience
It’s not that you don’t care — it’s that you’ve outgrown your backend.
Whats Included in the Ready Set Onboard Program
📍 Phase 1: Define the Client Journey
📍 Phase 1: Define the Client Journey
📍 Phase 1: Define the Client Journey
- Map out your signature delivery flow, so you always know where a client is — and what they need
- Create a seamless beginning-to-end path that builds trust and momentum
✍️ Phase 2: Set Up Premium Onboarding
📍 Phase 1: Define the Client Journey
📍 Phase 1: Define the Client Journey
- Build your welcome kit, forms, and intro email sequences
- Create professional, automated touchpoints that feel personal (but don’t take your time)
📅 Phase 3: Deliver With Consistency
📍 Phase 1: Define the Client Journey
📅 Phase 3: Deliver With Consistency
- Templates for check-ins, milestones, and project updates
- Learn exactly when to show up, and how to do it like a pro
🎤 Phase 4: Offboard with Impact
🚀 Phase 6: Turn Experience into Marketing
📅 Phase 3: Deliver With Consistency
- Design a final experience that wraps with celebration, gratitude, and crystal-clear next steps
- Get your feedback and your testimonial — no awkward follow-ups
📈 Phase 5: Scale with Systems
🚀 Phase 6: Turn Experience into Marketing
🚀 Phase 6: Turn Experience into Marketing
- Turn your new experience into a plug-and-play backend system
- Set it up in your CRM (or even Google Drive!) so every team member can repeat it
🚀 Phase 6: Turn Experience into Marketing
🚀 Phase 6: Turn Experience into Marketing
🚀 Phase 6: Turn Experience into Marketing
- Learn how to turn client wins, feedback, and testimonials into powerful social proof
- Build a system for collecting, showcasing, and reusing success stories across your website, social, and sales content
This Program Is For You If...
Ready, Set, Onboard! is perfect for:
- You deliver high-touch, premium services
- You want your business to feel as good as it performs
- You’re hiring a VA or OBM and want a polished system in place
- You want to raise your rates — and have the experience to match
- You’re done with duct-taped client delivery and ready for something that reflects your actual brilliance.”
